faq

Industry-Leading 2-Year Warranty

Every Dapper watch comes with a comprehensive 2-year warranty at no extra cost. While most competitors at this price point only offer 1-year coverage, we stand behind our craftsmanship with extended protection. Your investment is protected against manufacturing defects, ensuring peace of mind with every purchase.

What's Covered

Manufacturing defects, movement failures, and case damage are all covered under our warranty. Simply contact our support team with proof of purchase for hassle-free service.

Our Competitive Advantage

We're confident in the quality of our watches. That's why we offer twice the standard warranty coverage. It's our way of showing you that Dapper watches are built to last.

30‑Day Worry‑Free Return Policy

At Dapper Watches, your confidence matters. Every order is backed by our 30‑Day Worry‑Free Return Policy, giving you the freedom to shop without hesitation.

Eligibility

  • You have 30 days from the delivery date to request a return.
  • Items must be unused, unworn, and in original condition.
  • All packaging, tags, protective films, and accessories must be included.

How to Start a Return

To begin your return, simply contact our support team with your order number. We'll guide you through the quick, hassle‑free process.

Return Shipping

  • If the return is due to a defect, damage, or an error on our part, we cover the return shipping.
  • For all other returns, the customer is responsible for return shipping costs.

Refunds

  • Once your return is received and inspected, your refund will be issued to your original payment method.
  • Refunds typically appear within 3–5 business days, depending on your bank or payment provider.

Exchanges

If you'd like to exchange your watch for a different model or color, our team will help you arrange it quickly.

Non‑Returnable Items

  • Final sale items
  • Watches showing signs of wear, damage, or alteration

Our Promise

We stand behind every Dapper Watch. If something isn't right, we'll make it right—no stress, no hassle.